Every plan is month to month, with a set number of hours and a turnaround you can count on. Projects are a fixed price, agreed up front.
Choose by how many hours of help you need each month. You can change plans from the next billing month.
Stores that need a reliable person for upkeep.
$1,500 per month, plus GST
Recommended
Brands running regular promotions and at least one marketplace.
$2,900 per month, plus GST
Everything in Essentials, plus:
Brands that need someone to own ecommerce operations without a full-time hire.
$5,400 per month, plus GST
Everything in Growth, plus:
Prices in AUD, plus GST if applicable. Billed monthly in advance. Month to month, with 30 days' written notice after the first month.
| Essentials | Growth | Freelance Manager | |
|---|---|---|---|
| Monthly price | $1,500 per month, plus GST | $2,900 per month, plus GST | $5,400 per month, plus GST |
| Hours included | Up to 10 | Up to 20 | Up to 40 |
| Effective rate | $150/hr | $145/hr | $135/hr |
| Standard turnaround | 3 business days | 2 business days | Next business day |
| Small tasks (under 30 min) | 2 business days | Next business day | Same or next evening |
| Check-ins | Monthly written report | Fortnightly 30-minute call and a weekly written update | Weekly 30-minute call, weekly update and a monthly report |
One job, one price, no ongoing commitment. A low-risk way to see how we work together.
Best place to start
$1,200
5 business daysA prioritised list of what to fix first, and why.
The easiest way to start. If you move to a retainer within 30 days, the audit fee comes off your first month.
From $1,800
1–2 weeksOne campaign, built, checked and rolled back properly.
From $2,600
Book by 10 NovemberA full promo build plus monitoring across the Black Friday weekend.
Limited spots. Book by 10 November 2026.
From $2,500
2–4 weeksGet one new channel live and syncing.
From $1,500
1–2 weeksSales, margin, promo and channel numbers in one place.
From $600 per flow
1 weekOne business process that runs itself, documented.
From $4,500
3–6 weeksMove products, customers and orders across cleanly.
Prices in AUD, plus GST if applicable. Projects are fixed price: 50% upfront, 50% on delivery.
Any work on your requests: doing the task, testing it, and writing it up. Calls and the weekly update are included. Time is tracked in 15-minute blocks and listed in your monthly report, so you can see exactly where it went.
Anything on the operational side of your Shopify store: products, collections, pages, promotions, small theme fixes, marketplaces, dashboards, automations, and coordinating your developers and designers. Not included: paid ads, photography and design, full theme or custom app builds, customer service inboxes, and 24/7 support. If something's out of scope I'll tell you before starting, and suggest who can help.
I'll let you know when you're close to your limit. Extra hours are $165/hr and I only do them once you've approved them in writing. If you're regularly over, moving up a plan is better value.
Yes, for one month only, up to 25% of your plan's hours. For example, on Growth up to 5 unused hours carry into next month.
Japan is 1–2 hours behind Sydney and Melbourne (depending on daylight saving), 1 hour behind Brisbane and 1 hour ahead of Perth. I work on your requests in the evening after your day ends, so you usually see them done the next morning. Calls are booked ahead, early morning or on weekends. Everything else runs through a shared request board, Slack and short Loom videos.
Each plan has a standard turnaround: 3 business days on Essentials, 2 business days on Growth and next business day on Freelance Manager. Small tasks under 30 minutes are faster. Turnaround is counted from when a request has everything needed to start.
I'm not an emergency service. If checkout or payments break, I'll help on a best-effort basis in my working window, but Shopify Support and your developer should be your first call. For planned launches like BFCM, weekend cover is booked in advance.
No. Plans are month to month. After the first month, either of us can end it with 30 days' written notice. If you leave, you get a full handover.
At kick-off we agree a 30-day plan. If it hasn't been delivered by day 30 and you're not happy, I'll refund 50% of your first month's fee and hand everything over.
Through Shopify collaborator access, so you never share a password and can remove access any time. Everything stays in your accounts, and you own all work once it's paid for.
No. I don't promise rankings, revenue or conversion results. I promise to do the agreed work well, on time, and to tell you clearly what I'd do next.
Prices are in Australian dollars and exclude GST. GST is added only if it applies.
Yes. You can move up or down from your next billing month. We review fit at day 30 anyway.
Book a free 20-minute fit call. We'll go through your list and I'll tell you which plan makes sense, or if none of them do.